Delete your SixLine account

Delete it in the app (fastest)

You can delete your account and its data yourself, without contacting us. The path is the same on iPhone and on Android:

• Open SixLine and go to Settings.
• Tap Delete account and confirm.

Export or save any records you want to keep first (for example the PDF report). Deleting the account cannot be undone.

No longer have the app? Ask us by email

Send an email to support@sixline.app with the subject Delete my SixLine account.

• Send it from the email address of your SixLine account (the Google or Apple email you signed in with), or write that address in the message. If you signed in with Apple and hid your email, include the private relay address (it ends in privaterelay.appleid.com).
• We may ask for a little information to confirm the account is yours. We do not ask for passwords, because SixLine does not have any.
• We normally reply within one month.

What is deleted

Deleting your account removes the account and its linked database records: your vehicles, maintenance items, service history, expenses, document records, and your purchase and credit balances held on the account. It also starts the removal of document files you backed up to the cloud, and disconnects SixLine from your Apple ID if you signed in with Apple.

If the app is still installed, it also clears the garage stored on that device. If you used SixLine without signing in, your data exists only on your device: delete the app, or use Settings → Delete garage data.

What may be retained

• Records we are required by law to keep, such as accounting records, for the legally required period and only for that purpose.
• The shared VIN cache: vehicle specifications only, not linked to your account or to your name or email.
• Backup copies, which follow our hosting provider's backup lifecycle. Deletion is not a guarantee of simultaneous erasure from every backup, log or external provider.
• Records kept by Apple, Google or RevenueCat for their own legal obligations (for example payment receipts). Refunds and purchase history are handled by the store where you bought.
• Pseudonymous usage events and diagnostics that are not tied to your name or email may need a random identifier to be located; contact us if you want help with those.

Purchases are not refunded by deleting your account. PRO and credits are tied to the account, so after deletion they cannot be restored on it.

More details

See the Privacy Policy (section 6, Data retention, and section 7, Your rights) for the full description, or write to support@sixline.app.